WhatsApp has grown in popularity significantly since its launch in 2009. With over 2 billion active users worldwide, it is one of the most well-known apps in the world. The standard edition of WhatsApp is a useful tool for communicating with friends and family.
WhatsApp Business is an excellent platform for cultivating business relationships with your clients if you own a business. WhatsApp isn’t just for texting coworkers or video chatting with out-of-town family members. It can also be used for business purposes. WhatsApp Business was created with small business needs in mind. It can help you connect with your customers and provide prompt, personalised service! Are you using WhatsApp for Business for the first time?
What Is WhatsApp For Business?
That is, in fact, the most important issue for WhatsApp. WhatsApp Business is a business-oriented version of WhatsApp. It was designed from the ground up to offer consumers a concierge-style service, and it will only be used by business owners. WhatsApp Business is a simple programme or platform that allows businesses to better communicate with their customers by providing updates, support, and the ability to run their businesses from their phones rather than going online. Customers will use the regular WhatsApp app, whereas business owners and managers will use the WhatsApp Business app. You’ll find a plethora of business apps in the Google Play Store if you search for them.
The Importance of WhatsApp for Business
It’s difficult to overlook WhatsApp with so many users. In early 2020, WhatsApp had 2 billion users, up from 1.5 billion in Q4 2017. This is an incredible achievement, given that it will surpass Facebook’s 2.7 billion members in Q2 2020. But it’s not just about how many people there are; it’s also about how engaged they are. WhatsApp users send approximately 65 billion messages per day, or 750,000 per second. When compared to other forms of communication, such as emails, WhatsApp messages are read 80 percent of the time. When using Business WhatsApp, universities have reported a 99 percent open rate for messages. The Business App is currently used by over 5 million businesses, with many more having an API account.
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